Repairs driven by you.
At AMA Collision we follow rigorous repair process and quality control standards to ensure your vehicle is repaired inline with OEM repair methods and standards.
We understand your vehicle is more than just a car.
Trust us to restore your freedom, confidence and pride with lifetime-guaranteed repairs.
Our flexible repair options let you drive the repair process.
Stay informed and involved every step of the way.
Lifetime guarantee on all repairs
I-Car Platinum technicians
OEM Repair Methods
Choice of Greener Parts
Trust and Transparency
Repair process
We believe every collision, car and customer is unique, that’s why we offer a range of options so you can choose the repair process that works for you.
01. Booking and assessment
- Scan vehicle
- Assess damage
- Insurer to review
- Estimate authorised
- Book vehicle in for repair
- Parts sourced and ETA established
02. Check in
- Vehicle dropped to Repair Centre
- Scope of works agreed
- Request contact preference for updates (phone, email or text)
- Vehicle set to privacy mode
- EV level recorded (if applicable)
- Re-scan vehicle
- Photos and repair info in job file
- OEM repair methods with vehicle
03. Disassembly
- Vehicle disassembled to identify all damage
- Customer and insurer notified of any additional damage/parts required
- Estimated completion date sent to customer via preferred choice of contact
04. Repair
- Body, parts and mechanical repairs
- Documented repairs carried out to standards
- Quality check before entering paint department
- Customer notified of progress via preferred choice of contact
05. Paint and refinishing
- Panels prepared to standards
- Check colour match and sealer
- Primer, paint and clear coat
- Quality check before entering assembly department
- Customer notified of progress via preferred choice of contact
06. Assembly
- Vehicle reassembled
- Customer notified of progress and delivery date via preferred choice of contact
- Vehicle post scan completed
- Quality check before entering final inspection
07. Final inspection
- Vehicle denibbed, buffed and polished
- ADAS calibrations performed
- Privacy mode turned off
- Vehicle washed
- Vehicle test driven
- Quality check before entering delivery stage
- Customer notified of progress via preferred choice of contact
08. Deliver
- Collect your vehicle on time
- Customer Service Officer to run through all works undertaken
- Estimator to conduct thorough handover of repairs
- Get you back on the road
09. Follow up
- All AMA Collision repairs come with a lifetime warranty
